Shipping services are experiencing major delays and unprecedented volume increases at this time. We are shipping orders out as normal, but have no control once we ship your item(s) out. We ship Monday-Friday, daily. Please understand shipping carriers do not pick up on Saturday and Sunday.
FREE SHIPPING ON ORDERS OVER $200
Standard shipping $6
2-3 day shipping $15
1 day shipping $30
We cannot cancel orders after they are placed. If you have multiple orders within the same day, please email us at miixandmac@gmail.com to combine your orders and we will refund one of the shipping cost if the first order has not already been processed and shipped.
***PLEASE check your shipping address before submitting your order! Once your order has been shipped, you will be charged a second shipping fee of $6 (standard shipping) for us to ship to the correct address if it was originally entered incorrectly.
If you're not in love with your purchased, send it back! Miix and Mac allows you 7 days from when your order was delivered to send it back for a store credit. We do not issue cash refunds.
Your item must be unused and in the same condition that you received it: unworn, tags attached, free of makeup, deodorant, stains, perfume, animal hair, etc. Several types of goods are exempt from being returned: accessories, bodysuits, shorts with liners, & sale items.
***You are responsible for shipping costs for returning your item. Shipping costs are non-refundable.
Email us at miixandmac@gmail.com to issue a return. Be sure to include your order number in your email.
Please include the packing slip with your return.
Please allow 3 business days for us to process your return once we receive it. Once it has been processed, your store credit will be emailed to you.
If your return is over $75 in cost you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item(s).
If you return a final sale item or send back a late return please understand there will be a 35% restocking fee deducted from your store credit. Any returns over 15 days late will not be accepted and you will be required to pay shipping cost back to you.
Package Status:
**Miix and Mac is not responsible for lost, damaged or stolen packages once shipped. All orders placed after 5 pm EST on Friday will be shipped out first thing Monday morning.
Damaged items must be reported within two days of the delivery confirmation on your order. Please email us at miixandmac@gmail.com and send pictures of any damage.
Please understand that colors may sometimes s vary due to lighting, screen resolution, and photography. This does not qualify as a damaged item.